Refund and Cancellation Procedure | Light Transfer
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Refund and Cancellation Procedure

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Refund and Cancellation Procedure


RECEIVER INFORMATIONS

RECEIVER; As a customer, he is a member of the Light Tours Travel Agency's website www.lighttransfer.com. Address and contact information used while members shall prevail. False or incorrect information and purchase of services are the responsibility of the Purchaser. The PURCHASER shall be responsible for the modification of this information, whether or not authorized by other persons or persons. Each member is responsible for the security of his or her membership. All materials specified in the "Light Tours Travel Agency Usage Agreement" must be read carefully and followed.
 
     
 
    The BUYER has the right of withdrawal up to twelve (12) hours prior to the provision of the contract. In order to use the right of withdrawal, it is mandatory to notify Light Tours Travel Agency by fax, email or telephone. If this right is used, the Light Tours Travel Agency will return the service fee to the BUYER within ten (10) days following the date.
    
    The BUYER shall have the right to change the service starting and ending date and service time until twelve (12) hours prior to the provision of the contract. In order to use the right of change, a notice must be notified to the Light Tours Travel Agency by telephone. The postponement process can be made after a maximum of thirty (30) calendar days.
    
    The service invoice is issued in case the service is realized. The invoice is delivered as requested by the BUYER from the options offered to the BUYER.
    
    VAT and any other legal obligations cannot be refunded in case of full or partial refunds due to the cancellation or disruption of the invoiced services caused by the BUYER. If the glitch or cancellation is caused by the Light Tours Travel Agency, the entire payment will be refunded to the account of the Buyer.
    
    In addition, in the case of services that are produced or modified in accordance with the special requests and demands of the consumer or modified by making changes or additions, the Campaign cannot be canceled for promotional and promotional sales, and the BUYER cannot exercise its right of withdrawal. However, it may use the right of postponement in accordance with the rules of change for use within thirty (30) calendar days.
    
    In the application of this contract, Consumer Arbitration Committees and FETHİYE Consumer Courts in the settlement of Light Tours Travel Agency are authorized to the value declared by the Ministry of Industry and Trade.
    
    In case the order is concluded, the BUYER shall be deemed to have accepted all the terms of this contract.